Personal and non-personal data collection
You are free to explore the Site without providing any Personal Information (name, email, country) about yourself. When you visit the Site and request information or subscribe to Our blog, We request that you provide Personal Information about yourself. We also collect Navigational Information (page views).
We only collect personally identifiable information that is affirmatively submitted to Us via the Site. Personally identifiable information is any information that can be used to identify or locate a particular person or entity. This may include, but is not limited to: your name or business entity, title within the applicable business entity, personal and/or business entity-related email address, mailing address, telephone numbers, fax numbers, industry sector, and/or any other information requested on the applicable forms.
We may collect certain non-personally identifiable information (“Navigational Information”) from anyone who visits the Site. Such information may include but is not limited to the type of device you are using and its location, the browser you are using, the type of operating system you are using, and the domain name of your Internet service provider. We use the non-personally identifiable information that We collect to improve the design and content of the Site, to enable us to personalize your Internet experience, and to analyze site usage. This information may also be transmitted to a third-party analytics provider for Our use only.
This information is used by Owl to maintain quality of our content, and to provide general statistics regarding use of the Owl Website. For these purposes, We do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Information we collect from third parties
From time to time, We may receive Personal Information about you from third party sources[JE2] including partners with which We offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
Information about children
The Site is not intended for or targeted at children under 16, and We do not knowingly or intentionally collect information about children under 16. If you believe that We have collected information about a child under 16, please contact Us at firstname.lastname@example.org, so that We may delete the information.
Tracking and cookies
What are cookies?
Cookies are small text files that a website sends to your device where they are stored in order to save and track data about your use of the website. The next time you visit the same website, cookies allow the website to identify you. Cookies allow Us to track your browsing history on the Site, to adjust the website to your preferences, and present you with content and offers tailored to your interests.
How your personal information is used
How can I control cookies?
You have the right to decide whether to accept or reject cookies.
Essential website cookies: Because these cookies are strictly necessary to deliver the Site to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.
Where can I get further information?
Use of personal information
send information or Owl content to you which We think may be of interest to you by post, email, or other means and send you marketing communications relating to Our business;
promote use of Our services to you and share promotional and information content with you in accordance with your communication preferences;
meet legal requirements.
We use the information collected of Our customers for the following purposes:
to respond to customer support requests; and
Legal basis for processing Personal Information European Economic Area ("EEA") visitors only
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which We collect it. However, We will normally collect personal information from you only where We have your consent to do so, where We need the personal information to perform a contract with you, or where the processing is in Our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, We may also have a legal obligation to collect personal information from you.
If We ask you to provide personal information to comply with a legal requirement or to perform a contract with you, We will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if We collect and use your personal information in reliance on Our legitimate interests (or those of any third party), We will make clear to you at the relevant time what those legitimate interests are.
Use of navigational information
We use Navigational Information to operate and improve the Site and content resources. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Owl.
Customer testimonials and comments
When available and permitted, We post customer testimonials and comments on the Site, which may contain Personal Information. We obtain each customer's written consent prior to posting the customer's name and testimonial.
Security of your personal information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical, and organizational measures.
Social media features
Retention of personal information
How long We keep information We collect about you depends on the type of information, as described in further detail below.
We retain Personal Information that you provide to Us where We have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Our services, or as needed to comply with Our legal obligations, resolve disputes, and enforce Our agreements).
When We have no ongoing legitimate business need to process your Personal Information, We will securely delete the information or anonymize it or, if this is not possible, then We will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in "To Unsubscribe from Our Communications" below.
If you have elected to receive marketing communications from Us, We retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in Our content, products, or services, such as when you last opened an email from Us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
We use your personal information to provide information at your request. We may use your information to improve the Site and services, including to notify you of special events or promotions or tailor marketing activities to your interests. We may also use your personal information to contact you.
We may share your personal information with third party service providers solely for the purposes of operating the Site . We do not authorize these service providers to make any other use or disclosure of your information.
How We share information We collect
We employ other companies and people to provide services to visitors to the Site, Our customers, and prospects and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, prospecting sales opportunities, analyzing data or performing statistical analysis, providing marketing assistance, supplementing the information you provide Us in order to provide you with better service, and providing customer service or support. In all cases where We share your information with such agents, We explicitly require the agent to acknowledge and adhere to Our privacy and customer data handling policies.
In addition, We may share data with trusted partners to contact you based on your request to receive such communications, help Us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect Our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
International transfer of information
International transfers within Owl’s partner entities or representatives
To facilitate Our global operations, We transfer information to either EMEA, APAC or North America and allow access to that information from countries in which the Owl affiliated entities and representatives have operations for the purposes described in this policy.
International transfers to third parties
How to access & control your personal data
Reviewing, correcting and removing your personal information
You have the following data protection rights:
Request access, correction, updates or deletion of your personal information.
Object to processing of personal information, ask Us to restrict processing of personal information or request portability of personal information.
If We have collected and processed personal information with consent, an EU resident can withdraw consent at any time. Withdrawing consent will not affect the lawfulness of any processing conducted prior to such withdrawal, nor will it affect processing of personal information conducted in reliance on lawful processing grounds other than consent.
Complain to a data protection authority about Our collection and use of personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here[JE3] .)
To exercise any of these rights, please contact Us at email@example.com or by mail at Owl Cyber Defense Solutions, LLC., Attention: Privacy Manager, 38a Grove Street, Ridgefield, CT 06877 USA.
We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action We have taken.
To Unsubscribe from Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, updating your communication preferences, or by sending Us an email message at firstname.lastname@example.org or postal mail at Cyber Defense Solutions, LLC, Attention: Subscription Manager, 38a Grove Street, Ridgefield, CT 06877 USA. Customers cannot opt out of receiving transactional emails related to their account with Us or the Subscription Service.